How to Manage the Most Challenging People at Work

Tuesday, August 14, 2018

1:00pm CT / 2:00pm ET


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How to Manage the Most Challenging People at Work


In this webinar, Eve Ash tackles seven people problems that are most difficult to handle: the complainers, the procrastinators, the disrespectful, the moody, the needy, the controllers, and the aggressive types.

Eve will focus on practical strategies you can use and develop when dealing with these challenging traits. You will discover useful techniques for managing your team, your colleagues, and even your difficult clients or managers.

BizLibrary is a credit provider for HR Certification Institute (HRCI) and for the Society for Human Resources Management (SHRM).


Viewing this webcast in its entirety qualifies for a recertification credit hour (general credit) for SHRM and HRCI. For more information visit our accredited content page.

Eve Ash

Author and Speaker

Founder of Seven Dimensions

Eve is an author, speaker and entrepreneur who founded SEVEN DIMENSIONS in 1979. She has produced over 700 videos on management, communication, service, best practice, health and motivation, winning over 160 international awards.​

Katie Miller

Webinar Host


As a Marketing Specialist with BizLibrary, Katie helps facilitate and create educational and engaging webinars geared towards Human Resources and Learning and Development professionals. She conducts research and works with subject matter experts to ensure the BizLibrary audience is receiving the most relevant and up-to-date content possible.

BizLibrary conducts free HRCI/SHRM approved webinars* every week. We also host monthly expert webinars and present for various employee training organizations.

All webinar follow-up information, recordings, and slides are available on-demand after the conclusion of the live webinars.

*On-demand webinars are only eligible for credit in the same year as the live event.