The Essential Skills Every Training Program Manager Needs

Wednesday, April 25th, 2018

1:00pm CT / 2:00pm ET


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The Essential Skills Every Training Program Manager Needs


The training industry is constantly evolving. That means the skills needed to be an effective training program manager are changing too. In this program, we’ll cover the basics of what a program manager is, what they do, the top ten characteristics of effective training program managers, and the steps necessary to improve your skillset.

In this webinar you will:

  • Learn what a program manager is, what they do and who they typically are within an organization
  • Find out the top ten essential competencies of a program manager, along with supporting skills to improve in those areas
  • Receive a workbook for attending that you and your program manager can begin using today to improve necessary competencies

BizLibrary is a credit provider for HR Certification Institute (HRCI) and for the Society for Human Resources Management (SHRM).


Viewing this webcast in its entirety qualifies for a recertification credit hour (general credit) for SHRM and HRCI. For more information visit our accredited content page.

Hannah Brenner

Client Marketing Specialist


Hannah Brenner serves as a Client Marketing Specialist at BizLibrary. In her role, she works to provide resources, tools, and best practices to clients in designing and implementing their training program, as well as oversees BizLibrary’s annual client conference ALIGN. Prior to working as the Client Marketing Specialist, she spent three years as a BizLibrary Client Success Consultant where she discussed training strategies and worked with clients directly to constantly improve their training program, seeing a positive return on investment.

Katie Miller

Marketing Specialist


As a Marketing Specialist with BizLibrary, Katie helps facilitate and create educational and engaging webinars geared towards Human Resources and Learning and Development professionals. She conducts research and works with subject matter experts to ensure the BizLibrary audience is receiving the most relevant and up-to-date content possible.


BizLibrary conducts free HRCI/SHRM approved webinars* every week. We also host monthly expert webinars and present for various employee training organizations.

All webinar follow-up information, recordings, and slides are available on-demand after the conclusion of the live webinars.

*On-demand webinars are only eligible for credit in the same year as the live event.