Feedback: Its Imperative Role in Performance Management

Wednesday, June 20th, 2018


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Feedback: Its Imperative Role in Performance Management


With today's competitive business climate, the need for an effective performance management process is more essential than ever. Performance management plays a huge role in helping organizations retain talent, keep employees engaged, enhance learning and development, and build a winning corporate culture.

Effectively giving and receiving feedback is an important part of the success of the performance management process, and how and what you communicate is imperative.

Join Hayley Buonopane as she navigates through the process of giving feedback, the different types of feedback, the benefits of receiving feedback, how to facilitate difficult feedback, and the power of words.

BizLibrary is a credit provider for HR Certification Institute (HRCI) and for the Society for Human Resources Management (SHRM).


Viewing this webcast in its entirety qualifies for a recertification credit hour (general credit) for SHRM and HRCI. For more information visit our accredited content page.

Hayley Buonopane

HR Management Instructor and Consultant

With nearly two decades of experience, Hayley's work in Human Resources and Training & Development spans a variety of industries. She is an expert in the strategic and tactical facets of Human Resources, certified as an SPHR and SCP. Hayley holds a Master’s Degree in Organizational Psychology and Leadership, and is a certified Myers Briggs Type Indicator (MBTI) Practitioner. Hayley is currently an HR Instructor with an e-learning platform, an Instructor for the SHRM exam prep course, and an Adjunct Professor in the Girard Business School at Merrimack College teaching HR Management.

Katie Miller

Marketing Specialist


As a Marketing Specialist with BizLibrary, Katie helps facilitate and create educational and engaging webinars geared towards Human Resources and Learning and Development professionals. She conducts research and works with subject matter experts to ensure the BizLibrary audience is receiving the most relevant and up-to-date content possible.


BizLibrary conducts free HRCI/SHRM approved webinars* every week. We also host monthly expert webinars and present for various employee training organizations.

All webinar follow-up information, recordings, and slides are available on-demand after the conclusion of the live webinars.

*On-demand webinars are only eligible for credit in the same year as the live event.