Measuring the Impact of Employee Soft Skills Training

Wednesday, June 27th, 2018

1:00pm CT / 2:00pm ET


Webinar starts in:


View On-demand!

Measuring the Impact of Employee Soft Skills Training


When we look at how skills like relationship building, problem-solving, and delegating can greatly improve the performance of individuals and teams, it’s clear that they’re necessary for success. We intuitively know they’re important, but how do we prove that importance through quantifiable results?

In this webinar, Katie Miller will discuss several different ways to evaluate the impact of soft skills training. These methods range from answering three simple questions to determining investment gain and calculating ROI for specific aspects of training. If your leaders aren’t convinced yet that the investment is justifiable, they soon will be!

This interactive webinar will cover:

  • How soft skills training is creating positive behavior changes in employees, making work throughout the organization more cost effective
  • How to build a framework to measure the business benefits of soft skills
  • Examples of how to calculate ROI for specific scenarios and challenges

BizLibrary is a credit provider for HR Certification Institute (HRCI) and for the Society for Human Resources Management (SHRM).


Viewing this webcast in its entirety qualifies for a recertification credit hour (general credit) for SHRM and HRCI. For more information visit our accredited content page.

Katie Miller

Marketing Specialist


As a Marketing Specialist with BizLibrary, Katie helps facilitate and create educational and engaging webinars geared towards Human Resources and Learning and Development professionals. She conducts research and works with subject matter experts to ensure the BizLibrary audience is receiving the most relevant and up-to-date content possible.

Krista Brubaker

Marketing Strategist


Krista is the Content Marketing Specialist at BizLibrary. Her main goal is writing relevant and helpful content for the HR and L&D community. She manages blog posts, press releases, social media, and assists with creating educational resources.


BizLibrary conducts free HRCI/SHRM approved webinars* every week. We also host monthly expert webinars and present for various employee training organizations.

All webinar follow-up information, recordings, and slides are available on-demand after the conclusion of the live webinars.

*On-demand webinars are only eligible for credit in the same year as the live event.