When we look at how skills like relationship building, problem-solving, and delegating can greatly improve the performance of individuals and teams, it’s clear that they’re necessary for success. We intuitively know they’re important, but how do we prove that importance through quantifiable results?
In this webinar, Katie Miller will discuss several different ways to evaluate the impact of soft skills training. These methods range from answering three simple questions to determining investment gain and calculating ROI for specific aspects of training. If your leaders aren’t convinced yet that the investment is justifiable, they soon will be!
This interactive webinar will cover:
- How soft skills training is creating positive behavior changes in employees, making work throughout the organization more cost effective
- How to build a framework to measure the business benefits of soft skills
- Examples of how to calculate ROI for specific scenarios and challenges
BizLibrary is a credit provider for HR Certification Institute (HRCI) and for the Society for Human Resources Management (SHRM).
Viewing this webcast in its entirety qualifies for a recertification credit hour (general credit) for SHRM and HRCI. For more information visit our accredited content page.